Software Development Services offered by Performix

Performix provides a wide range of services that foster growth and innovation in the public sector.

‍Developed Data Models

Utilize features created specifically for the public sector to transform the constituent experience by Performix.

1. Apply data models to a range of use cases, such as the employee experience, contact centers, inspections, and applicant intake.
2. Utilize standardized data elements to launch projects more quickly than before.
3. Utilize standardized data elements to launch projects more quickly than before.

‍OmniStudio

Our declarative tools can help you quickly transition to digital and accelerate creativity.

1. Use mechanisms particular to the public sector to automate communication
2. Drag and drop and a modular, microservices-oriented strategy can simplify integrations.
3. Create branded, adaptable interfaces with low-code settings.
4. Automate through clicks, not code, the interaction between the agent and the customer.

Engine for Business Rules

    Agencies may adapt to changing demands by using a simple interface to create, test, and execute rules. Here is what Performix has got suggestions for it.

1. Answer urgent constituent inquiries instantly by automating intricate policy-based rules
2. Provide prompt responses regarding eligibility details, risk scoring information, or any other rule outcome.
3. Utilize a single platform to effectively serve constituents so that public workers may concentrate on their task.

‍Automating Documents Intelligently

By quickly turning paper, handwritten papers into digital records, you can better serve your constituents.

1. increase the processing and intake of applications
2. Without using specialized code, extract text, handwriting, and data from scanned documents.
3. Serve offline customers more quickly

‍Ensure seamless support interactions

Create tailored, consistent service experiences for every channel. Service representatives have the knowledge they need to quickly resolve cases when constituent and case data is kept in one single area. Additionally, people have access to the same data at any moment to obtain the answers they require on their own timeline.

1. converge all channels, both digital and analogue, onto a single platform.
2. Self-service scale help
3. Unlock agent productivity
4. Deploy digital experiences faster

‍Public Sector Grant Management Solutions

Governments can add new levels of accountability to guarantee that funds are being spent efficiently to achieve their missions by using real-time insights into program performance.

1. Using an ongoing services model and a digital-first approach to application intake, transform the applicant experience.
2. Manage various stakeholders and financing schemes with a single system.
3. Utilize cutting-edge collaboration tools to streamline the whole grant life cycle.
4. Real-time reporting will raise both grantors' and grantees' accountability and openness.

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